Topic
- Setup
- Inside Shopify
- Ready-made automations
- Core flows
- Segmentation
- Basic
- SMS
- Yok
Marketing
Klaviyo is a marketing platform that uses your Shopify data (orders, products, browsing) to send personalised email and SMS. We set up the connection, build the core flows in your brand voice and make sure consent is handled the right way.
These flows are set up once and run on their own for every new customer.
Two or three emails that introduce your brand to new subscribers.
Reminders for shoppers who added to cart but didn't pay.
Related products for people who viewed a product without adding it to cart.
A notification when a sold-out product is available again.
How-to tips, review requests and complementary products.
Content for customers who haven't bought in a while.
Marketing email and SMS rules vary from market to market, for example GDPR in the EU and UK, and CAN-SPAM and TCPA in the US. We treat sign-up forms, consent wording and double opt-in as part of the setup.
For smaller stores, Shopify's own email tool may be enough. Klaviyo offers more flexibility in segmentation and automation.
| Kriter | Topic | Shopify Email | Klaviyo |
|---|---|---|---|
| Setup | Inside Shopify | Connected through the app | |
| Ready-made automations | Core flows | A large flow library | |
| Segmentation | Basic | Detailed, based on behaviour and predictions | |
| SMS | Yok | Depends on country |
Can't find the answer you're looking for? Get in touch directly.
Yes, but only subscribers whose consent is documented should be imported.
Klaviyo's SMS support varies by country, so we check the current coverage for your markets before setup.
Both work well with Shopify, and the choice depends on your needs. Our email and SMS marketing page compares the two neutrally.
Together we list the systems you use and what needs to be set up on the Shopify side.
Shopiuzman
Shopify experts · Usually replies quicklyHi there,
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