Free store audit

Technical support

Create a support request.

Tell us about the theme, integration, speed or development issue on your store and one of our specialists will look into it and get back to you.

Important: we're not Shopify

Shopiuzman isn't Shopify's official support team; we're an independent software and services company and a Shopify Select Partner. We don't have access to Shopify's own systems.

We can help

  • Theme bugs and design changes
  • App, payment and shipping integrations
  • Speed, SEO and tracking (GA4, Meta) issues
  • Custom code, app and automation development

Contact Shopify

  • Your Shopify account, password and login
  • Subscriptions, plans and Shopify bills
  • Shopify Payments and payout account approvals
  • A store closed or suspended by Shopify
Go to the Shopify Help Center
Want to talk quickly?

You can also tell us about a technical issue with your store by phone or WhatsApp.

+90 538 036 86 52
Looking for ongoing maintenance?See our monthly support and maintenance service.

Support request details

Your details are never shared with third parties.

Telling us the page where the issue happens, the steps and when it started speeds up the fix.
Screenshots or files (optional)

Data protection

Privacy Policy

Your form details stay with us and are never shared with third-party companies.

Who we are

Shopiuzman (Halk Caddesi No:21/11, Üsküdar, Istanbul, Türkiye · info@shopiuzman.com) is responsible for the personal data you share with us through this website.

What data we process

The details you enter in our forms: your name, email address, phone number (optional), store URL, current platform and your message; and, for security, the time of submission and your IP address.

Why we process it

To reply to your request, prepare your free store audit and send you the results, contact you through the channel you prefer, and prevent abuse of our forms. We do not use your data for any other purpose.

Legal basis

We process your data to take steps at your request before entering into a contract (GDPR Art. 6(1)(b)) and for our legitimate interest in keeping our forms secure (GDPR Art. 6(1)(f)).

Your data stays with us

We do not share, sell or rent your form details to third parties for marketing, advertising or analytics. They are used only by the Shopiuzman team to answer your request. Our hosting and email providers process data only as technically required to run the service; requests from authorities with legal power are an exception.

How long we keep it

We keep your data for as long as needed to handle your request and for any period required by law, then delete or anonymise it. You can ask us to delete it sooner.

Your rights

You have the right to access, correct or delete your data, to object to or restrict its processing, to data portability, and to lodge a complaint with your local data protection authority. Send requests to info@shopiuzman.com.

Last updated: 6 November 2026 · Open the full policy

Your request goes to a Shopify specialist; for paid work we send a quote first.

What happens next

  1. 01Your request is received

    Your request is logged and assigned to the right specialist.

  2. 02Review

    We look into the issue and write to you if we need more information or store access.

  3. 03Fix or quote

    We fix the issue; for paid work we send a written quote first.

Shopify experts online

Shall we call you?

Leave your details and one of our Shopify experts will call you back. Free, with no obligation.