Revenue is the product of three things: visitors × conversion rate × average order value, plus how often customers come back. Improving any one lifts sales; improving all of them compounds. This plan works through them in the order that usually pays off fastest.
Step 1: Measure before you change anything
Make sure you can see:
- sessions and conversion rate by channel and device;
- the funnel: product views → add to cart → checkout → purchase;
- average order value and repeat purchase rate;
- your best-selling products and best landing pages.
Shopify's reports cover most of this; GA4 adds detail on traffic sources. See our GA4 setup guide.
Step 2: Fix conversion
Product pages
- Clear photos from several angles, including scale and detail
- Descriptions that answer real questions (how to write them)
- Reviews close to the price and add-to-cart button
- Delivery time and returns visible before checkout
Trust
- A clear about page, contact details and policies
- Familiar payment methods at checkout, such as wallets and buy now pay later
Friction
- A fast store, especially on mobile (speed guide)
- Simple navigation and search that finds products
- No surprise costs at checkout; see free shipping
Step 3: Raise order value
- Relevant cross-sells and bundles (guide)
- A free shipping threshold just above your average order
- Quantity discounts for products people buy more than one of
Step 4: Bring customers back
- Automated emails: welcome, abandoned checkout, post-purchase, win-back (email guide)
- Replenishment reminders for consumables
- Loyalty rewards or early access for repeat customers
Step 5: Grow the right traffic
- Search: SEO for collections and products, and helpful content (SEO guide)
- Shopping ads through Google Merchant Center
- Social ads with creative that shows the product in use
- Partnerships: creators, affiliates and complementary brands
Scale what brings profitable customers, not just clicks.
Keep a simple rhythm
| Every week | Every month | Every quarter |
|---|---|---|
| Check sales, conversion and ad spend | Review the funnel, top pages and email results | Review pricing, product range and channel mix |
Want an outside view of where your store is losing sales? Request a free store audit or see our conversion optimisation service.
Frequently asked questions
What should I fix first to increase sales?
Usually conversion: if the store doesn't convert the visitors you already have, more traffic just costs more. Check your funnel to find where most people drop off.
What is a good conversion rate?
It varies widely by industry, price point, device and traffic source, so comparing with a general average is of limited use. Compare your own store over time and by channel.
Do discounts increase sales?
In the short term, often. Used too often they train customers to wait for the next sale and erode margin. Use them with a clear goal and a deadline.









































